Website development
Explore our website work, build process, and existing packages.
Explore websites →Serving Ottawa & surrounding communities
Tech support.
Websites & apps.
Friendly tech support for your home and business. Websites and apps built around your goals. All together at LP Tech, part of the Lion & Pine family.
- In-home
- On-site
- Remote
Build something of your own
Websites & apps.
Built around your business.
Bring your next idea online with our design and development services.
App development
From an early prototype to an app that supports your business.
Explore apps →Start a project
View pricing or tell us what you want to build.
Plan your build →
Ottawa local
No jargon
You approve the work
Clear next steps
Start where you are
The right kind of help
for your day.
Whether one stubborn device is slowing you down or your whole team needs a steadier setup, we meet you at the problem and make the next step simple.
01 / HOME
Help at home
Make your tech feel easy again.
Get devices connected, problems solved, and patient guidance that leaves you more confident than when we arrived.
- Computers, phones & tablets
- Wi-Fi, printers & smart-home setup
- Security, backups & one-to-one coaching
02 / BUSINESS
Support for small business
Keep work moving without a big IT contract.
Practical support for the devices, accounts, connectivity, and everyday systems your team depends on.
- New employee & device setup
- Microsoft 365 & Google Workspace
- Wi-Fi, file sharing, backups & security basics
How we can help
Bring us the problem.
We'll find the path.
01
Computer & device help
Slow computers, updates, crashes, printers, accessories, and the small problems that take over your day.
Home + business
02
Wi-Fi & connectivity
Dead zones, dropped calls, slow speeds, router setup, printers that vanish, and devices that will not stay connected.
Home + business
03
New device setup
Computers, phones, tablets, TVs, email, apps, data transfers, and settings arranged so everything works together.
Home
04
Security & backups
Account protection, suspicious pop-ups, privacy settings, backup plans, updates, and calm next steps after a scare.
Home + business
05
Patient tech coaching
One-to-one guidance at your pace, with notes you can keep and questions always welcome. No judgment, ever.
Home
06
Small business support
Practical help for devices, user accounts, shared files, onboarding, software, Wi-Fi, and day-to-day IT needs.
BusinessNot seeing your issue? Technology rarely fits neatly into a box.
Tell us what's happeningHelp where you need it
Your place,
your office,
or your screen.
In-home help
Hands-on support in the space where your devices actually live and work together.
On-site business support
Focused help at your workplace, from one urgent issue to a practical tech review.
Remote support
Fast guidance for issues we can safely diagnose together by phone or secure screen-share.
A calmer support experience
Simple from first message
to problem solved.
There should be no mystery around your tech support. You will always know what we are looking at, what we recommend, and what happens next.
Start with your problem-
01
Tell us what's happening
Share the symptoms, the device involved, and how the issue is getting in your way.
-
02
Choose the best way to help
We will recommend remote, in-home, or on-site support based on the problem.
-
03
Approve the plan
You get a clear scope before work starts. If anything changes, we check with you first.
-
04
Get it fixed—and understand it
We test the result, explain what changed, and leave you with useful next steps.
Your privacy matters
You stay in control.
- 01 You enter your own passwords whenever possible.
- 02 Remote access starts only with your approval and ends after the session.
- 03 Work affecting your data is explained before it begins.
- 04 No added work or charges without your go-ahead.
Rooted in Ottawa
Neighbourly help,
with technical depth.
LP Tech is built around a simple idea: technology should make life easier, not leave you feeling stuck.
We bring patient, practical support to homes and small businesses across Ottawa and nearby communities—without scare tactics, unnecessary upselling, or a wall of jargon.
Central Ottawa
Nepean
Kanata
Barrhaven
Orléans
Gloucester
Nearby areas
Need a website or app? Explore LP Tech website and app development.
Good to know
Questions are
always welcome.
Not sure whether your issue can be fixed remotely, or even how to describe it? That is completely fine. Start with what you notice.
Ask about your issueWhat kinds of technology do you support?
We help with common Windows and Mac computers, phones, tablets, printers, Wi-Fi, email, smart-home devices, accounts, backups, and small-business tools. If your issue falls outside our scope, we will say so clearly and point you toward the right kind of help when we can.
Can you help remotely?
Often, yes. Software, account, email, setup, and many troubleshooting issues can be handled by phone or a secure screen-share. Problems involving cabling, Wi-Fi coverage, hardware, or several connected devices are usually better handled in person.
Do I need to know what is wrong before I request help?
Not at all. Tell us what you are seeing, when it started, and what you were trying to do. Diagnosing the underlying cause is part of the support process.
Will you need my passwords?
Whenever possible, you enter passwords yourself. Please never send passwords, banking details, verification codes, or other sensitive information through the request form or email.
Do you support small businesses?
Yes. LP Tech is a good fit for small teams that need practical, occasional support without a large managed-IT agreement. We can help with device setup, user accounts, shared files, connectivity, backups, security basics, and day-to-day troubleshooting.
How does pricing work?
Start by describing the issue. We will recommend the right support format and confirm the expected scope before work begins. If the situation changes during the session, you will be asked before any additional work moves ahead.
Start here
What is your tech
getting in the way of?
Tell us what is happening in your own words. We will reply with the simplest useful next step.
Email directly raf.lionandpine@gmail.com