01
Computers & devices
Help with slow computers, updates, crashes, printers, accessories, software, and day-to-day device issues.
Business supportSmall business IT support in Ottawa
Keep work moving.
Keep IT practical.
Clear, focused help for the devices, accounts, connectivity, and everyday systems your small team depends on—without a big IT contract.
Ottawa local
Practical support
You approve the scope
Clear next steps
Day-to-day small business IT
The essentials your team
needs to keep moving.
LP Tech is a practical fit for small teams that need occasional support with everyday technology, without a large managed-IT agreement.
02
User & device setup
Practical onboarding help for new employees, user accounts, devices, software, and access to shared tools.
Business support
03
Microsoft 365 & Google Workspace
Help with the accounts, email, software, and shared tools your team uses for everyday work.
Business support
04
Wi-Fi & connectivity
Router setup, slow or unreliable connections, coverage issues, printers that vanish, and devices that will not stay connected.
Business support
05
Shared files & access
Help with shared files, user access, and the everyday account questions that can slow down a small team.
Business support
06
Backups & security basics
Account protection, privacy settings, updates, backup planning, suspicious pop-ups, and calm next steps after a scare.
Business supportNot seeing your exact issue? Describe what is interrupting the work.
View all support servicesBuilt around practical needs
Right-sized support for a small team.
Not every business needs a large managed-IT agreement. Sometimes you need focused help with one urgent issue, a new employee setup, or a practical look at the technology your team uses every day.
One urgent issue
Focused help when a device, account, printer, or connection is getting in the way of work.
A change to the team
Help setting up a new employee, device, user account, software, and access to shared tools.
Everyday systems need attention
Practical troubleshooting for connectivity, files, accounts, backups, and security basics.
Help where work happens
Your office
or your screen.
The support format follows the problem. Hardware, cabling, coverage, or several connected devices are often better handled in person.
On-site business support
Focused help at your workplace, from one urgent issue to a practical technology review.
Remote support
Phone or secure screen-share help for software, account, email, setup, and many troubleshooting issues.
The right format for the issue
Tell us what is happening and we will recommend remote or on-site support based on the situation.
A clear support experience
Know what is happening.
Approve what comes next.
We start with the impact on the work, recommend a support format, and confirm the expected scope before work begins.
Start with the interruption
Share the symptoms, the people or devices involved, and how the issue is affecting the work.
Understand the recommendation
We explain what we are looking at, the support format we suggest, and what should happen next.
Approve the scope
If the situation changes during the session, we check with you before additional work moves ahead.
Your information matters
You stay in control.
- 01 Your team enters passwords whenever possible.
- 02 Remote access starts only with approval and ends after the session.
- 03 Work affecting business data is explained before it begins.
- 04 No added work or charges without your go-ahead.
Start with the interruption
What is technology getting in the way of?
Tell us what is happening, who or what is affected, and what your team was trying to do.